Flexible Employee Handbook

Version 2.0 – Updated October 2025

Introduction

Welcome to Recruit Mint Ltd. This handbook explains your rights, responsibilities, and entitlements while working as a flexible (temporary) employee. It should be read alongside your Contract for Services, Key Information Document, and Assignment Confirmation.



If you have any questions, please contact your Recruit Mint representative or email compliance@recruitmint.com.

Your working hours are confirmed in your Assignment Confirmation.


You must take all legally required rest breaks under the Working Time Regulations 1998:

 - 20 minutes for shifts longer than 6 hours
- 11 hours between working days
- 24 hours (or 48 hours in 14 days) weekly rest

You are not required to work more than an average of 48 hours per week unless you sign an opt-out agreement. You may withdraw that opt-out at any time by giving one week’s written notice.

Pay, Tax and Deductions

You will be paid weekly in arrears directly to your nominated bank account.

All statutory deductions, including PAYE tax, National Insurance, and pension contributions (where applicable), will be made at source.



Recruit Mint Ltd does not charge work-seekers any fees for work-finding services.

Holiday Entitlement and Pay

You are entitled to 5.6 weeks’ paid annual leave per leave year (inclusive of bank holidays) in accordance with the Working Time Regulations 1998.

Holiday pay accrues at 12.07 % of hours worked and is paid only when leave is taken or upon termination of employment.

Requests for annual leave must be made in writing with reasonable notice.  Unused leave cannot normally be carried forward except where agreed in writing or required by law (e.g. sickness or maternity absence).

Pension Auto-Enrolment

You will be automatically enrolled into the Company’s workplace pension scheme (currently NEST) once you meet the statutory criteria. Participation is automatic but optional — you may opt out directly through NEST if you do not wish to contribute.

Agency Workers Regulations 2010 (AWR)

After 12 weeks in the same role with a Client, you are entitled to the same basic working and employment conditions (pay, rest, breaks, holiday, etc.) as a comparable direct employee.

You will also have Day 1 Rights to access shared facilities (e.g. canteen, parking, transport).

Timesheets and Attendance

You must accurately record and submit your hours through the approved system or timesheet.

Where biometric or electronic clock-in systems are used, data is processed under Recruit Mint’s legitimate business interest for payroll accuracy, security, and compliance.
Biometric data is held securely and deleted once no longer required.



Persistent lateness or falsifying hours may lead to disciplinary action or termination of assignment.

Health & Safety

Recruit Mint Ltd and its Clients have joint responsibility for ensuring a safe workplace.

You must follow all site safety instructions, attend required inductions, and wear PPE where specified.

Report any accidents, incidents, or hazards immediately to both the site supervisor and Recruit Mint.

Equal Opportunities

Recruit Mint Ltd is committed to providing equal opportunities to all work-seekers regardless of gender, sexual orientation, marital status, disability, race, religion, age, or political belief.

Every candidate and worker is assessed solely on merit, qualifications, and ability to perform the role.

Grievance & Complaints

If you have a concern, raise it promptly with your Recruit Mint consultant or email compliance@recruitmint.com.

If unresolved, you may contact the Employment Agency Standards Inspectorate (020 7215 5000) or ACAS (0300 123 1100).

Data Protection

Recruit Mint Ltd acts as a Data Controller under the Data Protection Act 2018 and UK GDPR.

Your data is processed for work-finding, payroll, and compliance purposes under our legal obligations and legitimate interests.

For full details, see our Privacy Policy.

Modern Slavery Statement

Recruit Mint Ltd has a zero-tolerance approach to slavery, servitude, and human trafficking.

If you suspect such activity within a Client site or supply chain, report it immediately to Recruit Mint Ltd.

Version Control

Flexible Employee Handbook – Version 2.0
Last Updated: October 2025
Next Scheduled Review: April 2026