How Supply Chain Disruptions are Reshaping Warehouse & Logistics Workforce Planning

Karl Montgomery • October 17, 2024

In recent years, the global supply chain has faced unprecedented challenges. From the COVID-19 pandemic to political instability and environmental disasters, disruptions have become the new normal for logistics and warehousing operations. These challenges aren’t just affecting supply chains themselves—they’re also having a profound impact on workforce planning.


For companies in the logistics sector, the ability to adapt to these disruptions has become a key competitive advantage. So, what are the major changes happening in workforce planning, and how can businesses stay ahead of the curve?


The Rise of Flexibility in Workforce Planning

One of the most significant shifts we’re seeing is the move towards greater workforce flexibility. Traditionally, logistics companies relied on a steady base of full-time employees to meet demand. But with supply chain disruptions leading to unpredictable peaks and troughs in demand, that model no longer works.


Many companies are now turning to flexible, on-demand workforces. This could mean a higher reliance on temporary workers, freelancers, and even part-time employees who can be brought in as needed to handle sudden surges in demand. This model provides companies with the agility they need to adapt to an unpredictable supply chain, without the financial burden of maintaining a large full-time workforce when demand dips.


In fact, research shows that companies that have embraced flexible workforce models have fared better in managing supply chain disruptions. By leveraging temporary and contract workers, businesses can quickly scale their operations up or down based on current needs. This approach not only helps with staffing but also enables businesses to respond to external challenges with greater resilience.


Technology as a Workforce Enabler

Another key factor reshaping workforce planning in logistics is technology. From advanced warehouse management systems (WMS) to predictive analytics powered by artificial intelligence, tech is playing an increasingly important role in workforce decisions.


Predictive analytics, in particular, can help companies forecast demand with greater accuracy, allowing them to plan their workforce needs more effectively. By analysing historical data and real-time trends, these tools can help logistics companies determine how many workers they’ll need, when they’ll need them, and what skills will be most critical.


At the same time, technology is changing the types of skills that workers need. Automation and robotics are becoming more prevalent in warehouses, which means employees must be trained to work alongside these systems. This shift is creating a new demand for workers with tech skills—people who can operate and troubleshoot automation systems, analyse data, and optimise workflows using digital tools.


Training and Upskilling for the Future

For companies in the logistics industry, it’s clear that investing in employee training and upskilling is critical. As technology reshapes the sector, workers who are trained in digital tools and automation will become increasingly valuable. Companies that prioritise training and development will not only attract top talent but also build a workforce that’s capable of navigating the challenges of a disrupted supply chain.


Training doesn’t just benefit employees—it benefits the bottom line. A well-trained workforce is more efficient, more adaptable, and better equipped to handle the complexities of modern logistics operations. By investing in your workers’ skills, you’re also investing in the resilience of your business.


Conclusion: Planning for the Unpredictable

For companies in the logistics industry, it’s clear that investing in employee training and upskilling is critical. As technology reshapes the sector, workers who are trained in digital tools and automation will become increasingly valuable. Companies that prioritise training and development will not only attract top talent but also build a workforce that’s capable of navigating the challenges of a disrupted supply chain.


Training doesn’t just benefit employees—it benefits the bottom line. A well-trained workforce is more efficient, more adaptable, and better equipped to handle the complexities of modern logistics operations. By investing in your workers’ skills, you’re also investing in the resilience of your business.

The Silent Dealbreaker: Why Candidates Reject Job Offers at the Last Minute

By Karl Montgomery • March 17, 2025
Picture this: after weeks of interviews, countless email exchanges, and meticulous CV screening, you've finally found the perfect candidate. The offer letter is sent, champagne is on ice—then silence. A few days later, the dreaded email arrives: "Thank you for the opportunity, but I've decided to pursue another option." Last-minute candidate rejections aren't just frustrating—they're expensive, time-consuming, and increasingly common in today's competitive job market. According to recent research by Robert Half UK, 42% of UK professionals have accepted a job offer but continued to interview for other roles. More alarmingly, 28% admitted to accepting an offer only to back out before starting. But why is this happening, and what can recruitment professionals and hiring managers do to prevent these eleventh-hour disappointments?

How Data-Driven Decision Making Can Transform Workforce Productivity

By Karl Montgomery • March 17, 2025
In today's competitive business landscape, intuition and experience remain valuable, but they're no longer sufficient on their own. UK businesses facing rising operational costs, increasing competition, and a challenging economic environment can no longer afford to make critical workforce decisions based on gut feeling alone. The difference between thriving and merely surviving increasingly depends on how effectively organisations leverage data to optimise their most valuable resource: their people. According to research from the Office for National Statistics (ONS) , UK productivity growth has stagnated since the 2008 financial crisis, lagging behind other G7 nations. With the April 2025 minimum wage increases looming, businesses face growing pressure to extract maximum value from their workforce investments. The good news? The rise of workforce analytics provides unprecedented opportunities to identify inefficiencies, optimise performance, and cultivate environments where employees thrive. As Matthew Taylor, Chief Executive of the Royal Society for Arts (RSA), noted in the UK Government's Good Work Review : "In a world of increasing workplace complexity, the organisations that thrive will be those that measure what matters and act on the insights." This blog explores how data-driven decision making can transform workforce productivity, examining practical approaches that UK businesses are implementing today with remarkable results.

The Battle for Skilled Workers: How Manufacturing Can Compete with Other Industries for Talent

By Karl Montgomery • March 17, 2025
Manufacturing in the UK faces a talent crisis of unprecedented proportions. While the sector contributes over £191 billion to the British economy according to Make UK, it's increasingly losing its most valuable resource—skilled workers—to competing industries. This talent exodus comes at a critical moment when technological advancement demands more specialised skills than ever before. The Manufacturing Skills Gap Survey reveals a stark reality: 83% of UK manufacturers struggle to recruit appropriate talent, while 64% report losing skilled employees to other sectors—particularly technology, logistics, and renewable energy. This isn't merely a staffing challenge but an existential threat to the industry's future competitiveness and innovation capacity. "Manufacturing has an image problem that masks its reality," notes Stephen Phipson, CEO of Make UK. "While other sectors have successfully repositioned themselves as modern, dynamic career destinations, manufacturing continues to battle outdated perceptions that undermine its appeal to today's workforce." The good news? Forward-thinking manufacturers are finding ways to reverse this trend, implementing innovative strategies that not only stem the tide of departing talent but successfully attract skilled workers from other industries. This blog explores how manufacturing can transform its approach to talent acquisition and retention, repositioning itself as an employer of choice in an increasingly competitive marketplace.

From Passive to Proactive: How to Build a Talent Pipeline That Eliminates Recruitment Panic

By Karl Montgomery • March 17, 2025
The scenario is all too familiar: a key team member hands in their notice, triggering an immediate scramble to fill the position. Job descriptions are hastily updated, recruitment agencies engaged, and hiring managers pulled into urgent meetings—all while business continuity hangs in the balance and costs mount. This reactive approach to recruitment isn't merely stressful; it's strategically flawed. According to the Chartered Institute of Personnel and Development (CIPD), UK organisations take an average of 28 days to fill a vacancy, with specialist roles often exceeding 12 weeks. During this time, productivity suffers, remaining team members face increased pressure, and opportunities are missed. The alternative? Building a proactive talent pipeline—a continuously nurtured pool of engaged, pre-qualified candidates ready to step into roles as they become available. This approach doesn't just reduce time-to-hire; it fundamentally transforms recruitment from an emergency response to a strategic advantage.

The Impact of Same-Day Delivery on Warehouse recruiting: Are You Prepared?

By Karl Montgomery • March 17, 2025
The race to deliver ever faster is transforming the logistics landscape. What began as Amazon's competitive edge has evolved into an industry-wide expectation, with same-day delivery rapidly becoming the new standard rather than a premium service. For warehouse and logistics leaders, this shift creates unprecedented operational challenges—none more pressing than how to recruit, train, and retain the workforce necessary to meet these accelerated timelines. According to the UK Warehousing Association (UKWA) , the demand for warehouse space has increased by 32% since 2020, driven largely by e-commerce growth and the same-day delivery paradigm. Yet while physical capacity expands, the human capital challenge grows even more acute. A recent LogisticsUK survey found that 82% of warehouse operators cite staffing as their most significant constraint in meeting same-day delivery demands. This isn't merely a challenge of hiring more people—it's about recruiting differently for roles that have fundamentally changed. As Peter Ward, former CEO of UKWA, notes: "Same-day delivery hasn't just accelerated timelines; it's transformed the very nature of warehouse work, creating new roles requiring different skills and aptitudes than traditional warehouse positions."

How to Recruit for Shift-Based Roles Without Destroying Work-Life Balance

By Karl Montgomery • March 17, 2025
In today's competitive labour market, attracting quality candidates for shift-based roles presents a unique challenge for HR professionals. The CIPD Working Lives Report found that 68% of UK shift workers report negative impacts on their personal lives, yet many businesses rely entirely on shift patterns to maintain operations. The critical question becomes: how can organisations recruit effectively for these positions while preserving the well-being and work-life balance that today's workforce demands? Far from being an impossible task, creating attractive shift-based roles requires strategic thinking and innovative approaches to work design. Companies that get this right gain a significant competitive advantage in recruitment, retention, and productivity – all while supporting employee wellbeing.

Why You’re Not Getting Interviews – And How to Fix It

By Karl Montgomery • March 17, 2025
You've spent hours perfecting your CV, searching for the right opportunities, and submitting applications – yet your inbox remains frustratingly empty. If you're wondering why you're not landing interviews despite your qualifications and experience, you're not alone. Recent research from Totaljobs shows that the average job opening in the UK attracts 49 applications, with only 15% of applicants typically securing an interview. The good news? With a few strategic adjustments to your approach, you can dramatically improve your chances of making it to the interview stage. Let's examine the most common reasons applications fall flat – and the practical steps you can take to stand out from the crowd.

The Future of Engineering Leadership: What the Next Generation of Leaders Will Look Like

By Karl Montgomery • March 17, 2025
In an era of unprecedented technological change, shifting workforce dynamics, and evolving industry pressures, engineering leadership stands at a critical crossroads. The traditional command-and-control approach that once dominated the sector is increasingly being replaced by more adaptive, inclusive, and technology-enabled leadership models. This transformation isn't merely a trend—it's an essential evolution for companies seeking to remain competitive in an increasingly complex global marketplace.

The Hidden Productivity Killers: How Poor Shift Planning, Meeting Overload, and Workplace Distractions Are Draining Your Profits

By Karl Montgomery • March 10, 2025
In the relentless pursuit of efficiency, UK businesses often overlook the subtle yet powerful forces quietly eroding their productivity. While organisations invest millions in cutting-edge technologies and process improvements, the most damaging productivity killers often operate in plain sight—unrecognised, unmeasured, and unaddressed. According to research from the Office for National Statistics (ONS) , the UK continues to lag behind other G7 nations in productivity growth, with output per hour worked remaining stubbornly below pre-2008 financial crisis trends. What's particularly concerning is that this productivity gap persists despite significant investments in technology and equipment. So, what's truly holding UK businesses back? Our analysis of current research reveals three pervasive yet frequently overlooked productivity drains: ineffective shift planning, excessive meeting cultures, and persistent workplace distractions. Together, these hidden productivity killers could be costing your business up to £8,500 per employee annually, according to calculations based on CIPD Workplace Productivity Survey data. Let's examine each of these productivity vampires and, more importantly, how to drive a stake through their hearts.

Shift Patterns vs. Productivity: The Science Behind Workforce Scheduling

By Karl Montgomery • March 10, 2025
In UK manufacturing and production facilities, the constant hum of machinery doesn't always match the natural rhythms of the people operating them. As production demands continue to evolve in 2025, the way we structure work hours has profound implications not just for output metrics, but for the humans behind those metrics. According to the UK Office for National Statistics, approximately 3.5 million workers in the UK regularly work shifts, with manufacturing and production industries representing a significant proportion of this figure. Yet despite this prevalence, many operations managers and production directors still rely on outdated scheduling approaches that prioritise machine uptime over human performance. The consequences? Higher turnover rates (manufacturing experiences 15% higher turnover than the UK average according to Make UK's 2023 Labour Turnover Report), increased workplace accidents (37% higher in night shifts according to HSE data), and productivity plateaus that frustrate even the most experienced production managers.  Let's explore what the evidence actually tells us about shift patterns, their impact on your workforce, and how to design schedules that serve both business objectives and employee wellbeing.
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